Microsoft Agent 365 is a control plane for agents that sits alongside your existing Microsoft 365 and AI investments. It’s designed to help organizations move from individual people doing all the work to a model where people and AI agents work together.

In practice, Agent 365 gives you a centralized way to deploy, manage, and secure AI agents across your environment. Instead of treating each agent as a separate experiment, you use Agent 365 as the place where you define how agents operate, what they can access, and how they support your teams.

It’s part of the broader Microsoft 365 AI and Agent ecosystem and is being highlighted as a key capability at Microsoft Ignite 2025, signaling its role in how organizations can reimagine their digital workforce.

Agent 365 is built to act as the management and control layer for your AI agents, so you can move beyond pilots and into day-to-day operational use. It focuses on three main areas:

• Deployment: Provide a consistent way to roll out agents to different teams and use cases, rather than building and managing each one in isolation.
• Management: Use a single control plane to configure how agents behave, what workflows they support, and how they interact with people and systems.
• Security and governance: Apply organizational policies to your agentic workforce, helping ensure that access, data use, and compliance are handled in a structured way.

By treating agents as part of your core infrastructure, Agent 365 helps you rethink how work is organized—shifting routine tasks to agents while keeping people focused on higher-value activities.

An agentic workforce is a model where AI agents work alongside employees as part of your standard operating environment, rather than as isolated tools. With Agent 365, organizations can:

• Extend their existing infrastructure: Build on top of Microsoft 365 and AI capabilities so agents can operate where work already happens.
• Standardize how agents are used: Use a single control plane to define roles, permissions, and responsibilities for agents across teams.
• Increase confidence in AI adoption: Because Agent 365 is designed to help you deploy, manage, and secure agents, business and IT leaders can adopt AI in a more controlled and predictable way.

Instead of experimenting with disconnected AI tools, Agent 365 helps organizations reimagine work by making agents a managed, governed part of the workforce—supporting productivity, consistency, and risk management.